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Customer Service at Plaza House Furniture

We’re Here to Help — Before, During & After Your Purchase

At Plaza House Furniture, customer service doesn’t end at the sale. Our team is committed to making your experience smooth, comfortable, and stress-free from the moment you walk in or shop online to the day your furniture arrives — and beyond.

If you ever have a question, concern, or need assistance, we’re always here and ready to help.

How We Can Assist You

Our customer service team can help with:

  • Order questions or updates

  • Delivery scheduling and coordination

  • Product availability inquiries

  • Warranty and service requests

  • Financing or layaway questions

  • Care and maintenance advice

  • Special orders and custom pieces

No matter the reason, we’re happy to assist.

Order Support

Have a question about an order you placed? We can quickly check status, estimated arrival dates, and delivery details. Because many furniture pieces are custom-ordered, timelines can vary — but we’ll keep you informed every step of the way.

Delivery & Setup Assistance

Need help preparing for delivery or adjusting a scheduled time? Our team can walk you through the process and answer any questions so your delivery day goes smoothly.

Warranty & Service

We stand behind the quality of the furniture we sell. If you experience an issue with a product, our customer service team will help coordinate warranty support, manufacturer communication, or service options to resolve it as quickly as possible.

Care & Maintenance Guidance

Furniture is an investment, and proper care helps it last for years. We’re happy to provide tips and recommendations for cleaning, protecting, and maintaining your furniture so it stays beautiful and comfortable.

Returns & Exchanges

Policies may vary depending on the product type and order status, especially for custom or special-order items. If you have questions about a return or exchange, please contact us and we’ll explain your options clearly.

Contact Our Customer Service Team

Have a question or need assistance? We’re ready to help.

📞 Phone:(570) 374-2865
📍 Visit: Selinsgrove or Bloomsburg locations
💬 In Store: Speak with any associate

We believe great service means being available, knowledgeable, and easy to work with — every time you need us.

Why Customers Choose Plaza House

  • Friendly, knowledgeable staff

  • Honest, straightforward answers

  • Local team that cares

  • Support before and after your purchase

Your comfort and satisfaction are always our priority.